Jeannette Plante

Quality Assurance Program Executive

Learn more about Quality Assurance Technical Fellow Jeannette Plante.

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don brandl bio 2024

Don Brandl

Technical Discipline Team Lead

Learn more about QE Technical Discipline Team Lead Don Brandl.

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Points of Contact

For details on contacting a Quality Point of Contact (PoC), click below.

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Quality Assurance Steering Group

QA Steering Group Role Primary POC for
Jeannette Plante OSMA QA Discipline Integrator NASA QA policies, technical standards, adopted industry technical standards, External Agency-level Inquiries and Actions, MetCal Program Executive, NDE Program Executive, MSA Tool
Valle Kauniste OSMA Supply Chain Risk Manager SCRM, Back-up for External Agency-level Inquiries and Actions, Standard Contracts Content
Don Brandl NSC QA Technical Discipline Lead APPG, Advisor to Workmanship Program for Training, MBQA, QAWG, QLF
Robert Lange KSC, QA Leadership Consultant QAWG, QLF, MBQA
 Alan Wallace AFRC QA Leadership Consultant  Advisor for Aviation Quality Assurance

Delegated Program Managers, Team and Project Leads

Alvin Boutte, Workmanship Standards

Eric Burke, Nondestructive Evaluation

Valle Kauniste, Supply Chain Risk Management

Gary Kennedy, Metrology and Calibration

Pamela Branch, GIDEP Manager



Launch SATERN My STEP   STEP Quality Engineering Curriculum Guide  

SATERN Courses

Course Title Course Number Buttons
 Corrective Action Request (CAR) SMA-HQ-WBT-224 SMA-HQ-WBT-224 Details
Overview of NASA Hardware Quality Assurance Program Requirements for Programs and Projects NPR 8735.2 SMA-HQ-WBT-226 SMA-HQ-WBT-226 Details
Advanced Electrostatic Discharge (ESD) Control SMA-QE-WBT-201 SMA-QE-WBT-201 Details
Audits SMA-QE-WBT-217 SMA-QE-WBT-217 Details
Basics in Particle Counting SMA-HQ-WBT-307 SMA-HQ-WBT-307 Details
Certification of Flight Readiness (COFR) Overview SMA-QE-WBT-257 SMA-QE-WBT-257 Details
Cleanliness & Contamination Control Overview SMA-QE-WBT-243 SMA-QE-WBT-243 Details
Configuration Management SMA-QE-WBT-226 SMA-QE-WBT-226 Details
Control of Foreign Object Debris SMA-QE-WBT-244 SMA-QE-WBT-244 Details
Corrective Action and Problem Reporting Systems Overview SMA-QE-WBT-261 SMA-QE-WBT-261 Details
Data Management SMA-QE-WBT-228 SMA-QE-WBT-228 Details
Decision Analysis for STEP SMA-CORE-WBT-DA SMA-CORE-WBT-DA Details
Design Inputs and Reviews Overview SMA-QE-WBT-221 SMA-QE-WBT-221 Details
Drawings, Dimensions, & Tolerances Overview SMA-QE-WBT-224 SMA-QE-WBT-224 Details
FMEA/CIL SMA-017-01 SMA-017-01 Details
Functional Configuration Audit / Physical Configuration Audit SMA-QE-WBT-227 SMA-QE-WBT-227 Details
Handling, Transport, Storage, & Shipping of Measuring & Test Equipment
SMA-HQ-WBT-107 Details
Hardware / Software / Service Acceptance SMA-QE-WBT-256 SMA-QE-WBT-256 Details
More Than a Sticker: The Importance of Calibrating Measuring and Test Equipment SMA-HQ-WBT-106 SMA-HQ-WBT-106 Details
Introduction to Electrostatic Discharge (ESD) Control SMA-QE-WBT-200 SMA-QE-WBT-200 Details
Inspection SMA-QE-WBT-251 SMA-QE-WBT-251 Details
Inspection Control and Personal Warranty SMA-QE-WBT-252 SMA-QE-WBT-252 Details
Manufacturing Processes Overview SMA-QE-WBT-241 SMA-QE-WBT-241 Details
Material Control SMA-QE-WBT-246 SMA-QE-WBT-246 Details
Material Review Board SMA-QE-WBT-263 SMA-QE-WBT-263 Details
Measurement Systems Analysis Overview SMA-QE-WBT-247 SMA-QE-WBT-247 Details
Measurement Decision Risk SMA-QE-WBT-343 SMA-QE-WBT-343 Details
Measurement Uncertainty Analysis SMA-QE-WBT-342 SMA-QE-WBT-342 Details
Metrology and the Consequences of Bad Measurement Decisions SMA-QE-WBT-148 SMA-QE-WBT-148 Details
Mistake Proofing Overview SMA-QE-WBT-222 SMA-QE-WBT-222 Details
NASA Letter of Delegation SMA-QE-WBT-232 SMA-QE-WBT-232 Details
NASA Metrology and Calibration Program Requirements Overview SMA-HQ-WBT-103 SMA-HQ-WBT-103 Details
NASA Safety Reporting System SMA-038-01 SMA-038-01 Details
Nondestructive Evaluation EDT-019-04 EDT-019-04 Details
Non-Destructive Inspection (NDI) / Evaluation (NDE) Overview SMA-QE-WBT-254 SMA-QE-WBT-254 Details
Overview of NASA Lessons Learned Information System SMA-QE-WBT-215 SMA-QE-WBT-215 Details
Packaging, Handling, & Shipping Overview SMA-QE-WBT-245 SMA-QE-WBT-245 Details
Parts and Materials Assessment (EEE, Mechanical, Parts Stress/Derating) SMA-RM-WBT-411 SMA-RM-WBT-411 Details
Parts Control Overview SMA-QE-WBT-229 SMA-QE-WBT-229 Details
Practices and Guidelines for Cleanroom Operations SMA-HQ-WBT-309 SMA-HQ-WBT-309 Details
Procurement Quality Overview SMA-QE-WBT-231 SMA-QE-WBT-231 Details
Program Quality Integration Overview SMA-QE-WBT-213 SMA-QE-WBT-213 Details
Programmable Josephson Voltage Standard (PJVS) SMA-HQ-WBT-102 SMA-HQ-WBT-102 Details
Qualification SMA-QE-WBT-255 SMA-QE-WBT-255 Details
Qualification & Certification of Additive Manufactured Parts for NASA Applications
SMA-QE-WBT-202 Details
Quality Assurance Plans SMA-QE-WBT-214 SMA-QE-WBT-214 Details
Quality Assurance Surveillance Plan SMA-QE-WBT-218 SMA-QE-WBT-218 Details
Quality Management Overview SMA-QE-WBT-211 SMA-QE-WBT-211 Details
Risk Management for STEP SMA-CORE-WBT-RM SMA-CORE-WBT-RM Details
Statistical Quality Control Overview SMA-QE-WBT-271 SMA-QE-WBT-271 Details
System Safety I SMA-SS-WBT-210 SMA-SS-WBT-210 Details
Technical Assessment Overview SMA-QE-WBT-216 SMA-QE-WBT-216 Details
Testing SMA-QE-WBT-253 SMA-QE-WBT-253 Details
Workmanship Standards Overview SMA-QE-WBT-223 SMA-QE-WBT-223 Details

Policy and Guidance


NPR 8735.2

Management of Government Quality Assurance Functions for NASA Contracts

This NASA Procedural Requirements outlines the agency’s requirements for performance of government contract Quality Assurance functions as required by the Federal Acquisition Regulation (FAR) Part 46 and Part 12; FAR Supplement Part 1846; and NPD 8730.5, NASA Quality Assurance Program Policy.

See NPR 8735.2


Quality Assurance Working Group
The Quality Assurance Working Group (QAWG) is a group of Quality Assurance (QA) professionals from across NASA who work together to help formulate NASA QA policy, standards, training, guidance, briefings and other needed items. It is also a forum to share experiences, lessons learned and useful techniques. The QAWG provides a community that can provide assistance and support to individual practitioners. Members are selected by their respective SMA director. The members understand both the Quality policy as it applies and flows down to programs and projects and to the center as an institution (in its performance of mission hardware supplier functions). They understand how the policy is implemented by the programs and projects (both by the program managers and by the matrixed QA and QE personnel). They are able to contribute to discussions about how to bring QE and QA techniques to bear for continuous improvement of both the policy and implementation of that policy. They represent the interests of their center both by seeking out the SMA Directorate’s position on the recommendations they make and by communicating those candidate and final recommendations to the various directorate stakeholders at their center. Often, the QAWG is the first Point of Contact for OSMA to obtain support for answering questions or requests for information about QA practices that precipitate from the Office of Inspector General, the Government Accounting Office, the Aerospace Advisory Panel, and other agency and federal actions. The current members of the QAWG are shown in the Points of Contact (PoC) list. The group meets bi-weekly. Find your QAWG PoC.


There are specialized programs within Quality that support the agency's overall Quality Program.


NASA Advisories and GIDEP

The Government-Industry Data Exchange Program (GIDEP) is a cooperative information-sharing program between the U.S. government, Canadian government and industry participants.

GIDEP members exchange significant problem and nonconforming item data for three main reasons:

To increase systems’ safety, reliability and readiness, and to reduce systems development, production and ownership costs

To ensure that only reliable and conforming parts, material and software are in use on all government programs

To avoid the use of counterfeit, known-problem or discontinued parts and materials

The unintended use of problem or nonconforming products or material in NASA spacecraft, aircraft, facilities and equipment can compromise NASA's mission; result in unanticipated replacement, repair or maintenance costs; and jeopardize safety. Using GIDEP data helps to prevent equipment failures and fraud, promotes safety and maximizes resources.





Mechanical Systems Assurance

The Mechanical Systems Assurance (MSA) project evaluates and supports suppliers' special processes in new and mature stages. Special process requirements are defined through different activities that consider NASA Supply Chain Risk Management and enable projects to understand risk. These activities include developing the NASA Special Process Taxonomy, which defines materials, process control, techniques, certification programs, product acceptance, and variables as special process elements; surveying industry standards and valid requirements; and providing resources for the evaluation of special process suppliers. The MSA project also administers Nadcap membership, which manages special process certifications and offers audit advisories, technical documentation and an online Qualified Manufacturers List of accredited suppliers.


Metrology and Calibration

The mission of NASA’s Metrology and Calibration Program is to ensure the accuracy and reliability of measurements considered essential for NASA safety and mission success, including the selection, control, and use of Measuring and Test Equipment (MTE) for measurement applications that affect safety and mission success. Metrology, defined as the science of measurement, encompasses the controls and requirements necessary to ensure adequate measurement quality and provide measurement assurance. Calibration is an integral part of those measurement controls and is vital to ensuring the continued adequacy of MTE for its intended use.

The Metrology and Calibration Program also collaborates with industry and other government agencies in the development of Metrology and Calibration standards, guidance documents and best practices.

Key program objectives include

  • Development of policy and procedural requirements
  • Issuance of guidance documents
  • Deployment of tools and resources for facilitating the implementation of center Metrology and Calibration programs




Nondestructive Evaluation

The Office of Safety and Mission Assurance’s Nondestructive Evaluation (NDE) Program ensures the integrity of NDE processes utilized by other NASA programs to achieve safety and mission success by educating the government and commercial space community regarding the capability and applicability of NDE technologies. The program operates primarily through the NDE Working Group (NDEWG), which oversees program definitions and standard practices, NDE documentation requirements, operating practices, and new technology initiatives.


Supply Chain Risk Management

The Office of Safety and Mission Assurance Supply Chain Risk Management (SCRM) program is a part of the Quality Assurance discipline and focuses on strategies, tools, techniques and guidance that generate knowledge about supplier risk and create approaches for maximizing successful Quality outcomes throughout NASA’s supply chain for mission hardware. These approaches include developing the methodologies for gauging NASA supply chain health, enhancing the agency’s process for Government Contract Quality Assurance; increasing program management insight and accountability pertaining to supply chain risk; providing training on Federal Acquisition Regulations (FAR) and NASA FAR supplement clauses; driving greater uses of risk-based decision-making into Quality surveillance practices; providing leadership to the Defense Contract Management Agency and support contractors, coordinating budgets with the Office of Procurement when programs and projects engage them for Quality surveillance tasks (i.e., Contract Administration and Audit Services budget and process management); redesigning standard NASA Forms (e.g., NF 1430B, NF 1707); providing leadership for program’s and project’s execution of supplier audits and assessments; and enhancing processes for cyber security threat, fraud, and counterfeit part avoidance programs. The SCRM program is responsible for managing the Supplier Assessment System Database and for working closely with the digital enterprise teams to develop enterprise-level Supply Chain Risk Management data acquisition, analytics, and planning tools to track, trend, analyze, communicate, and manage supply chain risk.



Workmanship is the control of design features, materials and assembly processes to achieve the desired durability and reliability for subassembly interconnections — specifically those in printed wiring assemblies and cable harnesses — and the use of inspection techniques and criteria to assure interconnect quality. Workmanship promotes standardized designs and fabrication practices to enhance assembly durability and reliability and restricts the use of designs and manufacturing processes known to reduce those qualities.



Quality Leadership Forum (QLF)

The Quality Leadership Forum (QLF) is NASA’s annual Quality Assurance meeting. During the forum, attendees discuss best practices, lessons learned, and trends and threats in the Quality community, as well as mitigation techniques.

Supply Chain Insight Central (SCIC)

 NASA created the Supply Chain Insight Central (SCIC) database to capture and share across agency programs and projects supplier risk information being learned through center- or project-sponsored supplier auditing. Access to this type of information gives early warning to acquirers of possible exposure to risk and can reduce the cost of a project’s Supply Chain Risk Management activities, particularly in leveraging rather than repeating on-site Quality Management System or process audits.


Model-Based Quality Assurance (MBQA)

Modeling techniques used by engineering design and analysis disciplines provide both computer-aided assessments and visualization of those results. These outputs have been shown to enhance the effectiveness of those processes, particularly when the designs are complex and have multivariable risk-drivers. The ability to create a visual output provides rapid accessibility by analysts and can be leveraged for communications with collaborators, reviewers, and customers. Models can be developed and analyses returned across the development lifecycle, giving programs and projects a window into evolving design and manufacturing maturity and risk growth. NASA’s Digital Transformation initiatives started in 2020 have expanded the use of model-based techniques from design and design analysis into a wide variety of disciplines and processes, including acquisition and Office of Safety and Mission Assurance (OSMA) disciplines. Click the link below for the MBQA activities the OSMA QA Program is watching or contributing to.