Frequently Asked Questions

  • Any NASA or contractor employee working in support of NASA can send reports to NSRS.

  • NSRS is designed to supplement your local hazard-reporting channels. You should first report any hazard or safety concern using your established safety reporting procedures. For more specific information regarding NASA’s local safety and hazard reporting procedures, visit NASA's safety and hazard reporting page.

    Use NSRS if

    • You have reported a hazard locally and have seen no action taken;
    • You are not satisfied with the response to a reported hazard; or
    • You fear reprisal if you were to report the hazard through local reporting channels.
  • Any hazard presented by a NASA operation that can affect the public, the NASA workforce or NASA assets. On the reporting form, please describe the hazard in detail. Include as much information as you can to clarify your concern. Be sure to include the following:

    • The scope of the hazard (whether the hazard affects NASA assets, the NASA workforce, and/or the general public).
    • Manufacturing sources and/or part numbers (if hardware is involved).
    • The physical location of the hazard.
    • Whether or not you have reported the hazard elsewhere.
    • Whether the hazard relates to a single event or recurring process.
    • What you believe caused the hazard.
    • What you think can be done to correct the hazard and prevent a recurrence.
    • What you believe the consequences may be if the hazard remains unresolved.

    Please do not include classified information in your report. Fraud, waste and abuse should be reported directly to the NASA Inspector General by dialing the Inspector General Hotline at 1.800.424.9183. The NSRS contractor will forward any report of criminal activity to the NASA Inspector General. Your anonymity cannot be guaranteed if you report criminal activity to the NSRS.

  • By obtaining, completing and mailing an NSRS Reporting Form. The NSRS program does not accept reports by telephone or email.

    Download PDF

    Follow the instructions on the Reporting Form and mail the completed form to

    NASA Safety Reporting System
    P.O. Box 5826
    Bethesda, MD 20824-9913
  • An NSRS contractor receives and processes reports at its office located in the Washington, D.C., metropolitan area.

    The NSRS contractor will remove your identifying information and forward only a summary of your concerns to the NASA Headquarters, Office of Safety and Mission Assurance, for immediate analysis and investigation.

    Your identity will NOT be shared with NASA at any point. No record of your identity will be kept.

    Please do not include classified information in your report. Fraud, waste and abuse should be reported directly to the NASA Inspector General by dialing the Inspector General Hotline at 1.800.424.9183. The NSRS contractor will forward any report of criminal activity to the NASA Inspector General. Your anonymity cannot be guaranteed if you report criminal activity to NSRS.

  • The NSRS program manager at NASA Headquarters, Office of Safety and Mission Assurance, reviews the report summary received from the NSRS contractor and assigns action to a Technical Advisory Group (investigator) member at the appropriate NASA facility.

    The investigator has 30 days to investigate the hazard and report findings to the NSRS program manager. The NSRS program manager continues to work with the investigator until the hazard has been sufficiently addressed.

    If the program manager requires further clarification of the hazard from the reporter, the NSRS contractor will contact the reporter and provide the clarified information to the NSRS program manager. Again, at no time will your identity be shared with NASA.

    When the NSRS program manager and the director of Safety and Mission Assurance at NASA Headquarters agree with the corrective action taken in response to the hazard, the report will be considered closed.

  • For more information on NSRS, please contact

    NSRS Coordinator
    ARES Corporation
    8045 Leesburg Pike, Suite 400
    Vienna, VA 22182

    Note: Please use the above mailing address ONLY for inquires about the NSRS program. DO NOT use this address to submit NSRS reports — NSRS reports should be mailed to

    NASA Safety Reporting System
    P.O. Box 5826
    Bethesda, MD 20824-9913

Learning

SATERN Courses

NASA Safety Reporting System SMA-038-01

With mandated budgets and personnel reductions, NASA Safety and Mission Assurance (SMA) is more critical to success than ever before. To ensure SMA, the NASA Safety Program allows NASA employees and contractors to report hazardous conditions to line management and local safety organizations. NASA instituted the NASA Safety Reporting System (NSRS) as a result of the Challenger accident in 1986. NSRS was designed to give NASA employees at any level and contractors an alternate avenue or channel through which to communicate safety concerns and issues to upper management. This training module is designed to provide the student a general overview of the goals and uses of NSRS.

Additional Details Launch SATERN

Policy and Guidance

NASA

Policy Title Buttons Buttons
HOWI 8710-GD17 OSMA Management of NASA Safety Reporting System (NSRS) Additional Details See HOWI 8710-GD17
NPR 8715.1 NASA Occupational Safety and Health Programs Additional Details See NPR 8715.1
NPR 8715.3 NASA General Safety Program Requirements Additional Details See Policy

Status

If you have submitted an NSRS report with contact information, you can find the encoded status of your report on the Status page.

View Status
NSRS Reporting Form

NSRS Reporting Form

Submit a report to the NASA Safety Reporting System (NSRS) by downloading, printing, completing and mailing an NSRS Reporting Form. The NSRS program does not accept reports by telephone or email. Follow the instructions on the Reporting Form and mail the completed form to

NASA Safety Reporting System
P.O. Box 5826
Bethesda, MD 20824-9913
Download PDF