Lisa Hicks
Supply Chain Risk Management Program Deputy
Lisa Hicks is the deputy for the Office of Safety and Mission Assurance (OSMA) Supply Chain Risk Management (SCRM) Program, and the Acquisitions Manager and Contracting Officer’s Representative (COR) for the Safety and Mission Assurance, Audits, Assessments and Analysis (SA3) contract.
Hicks is responsible for overseeing support to Supply Chain Risk Management, Quality and Safety Assurance Surveillance at Suppliers, Agency Audits and Assessments and support for all SMA disciplines at NASA.
Prior to supporting OSMA, Hicks served as an audit manager for NASA Glenn Research Center for five years, where she developed a robust internal audit program, leading the center to its AS9100 certification. During this time, Hicks also served as the agency’s lead for the Audit Collaboration Team and as a Subject Matter Expert in Quality Management Systems, where she oversaw the center’s compliance with agency and regulatory requirements. She also provided consultation and support to the Glenn Management Steering Group and the Program and Projects Management Excellence Panel and acted as executive secretary for the NASA Project Planning and Control Working Group. Hicks then accepted an opportunity to join the Space Flight Systems Directorate, where she served as a fluid physics project manager under the International Space Station program and as a deputy project manager for Advanced Exercise Concepts under the Human Research Program.
Before joining NASA, Hicks served in the U.S. Army in Operations Desert Storm and Shield. Soon after, she became a Certified Public Accountant (CPA), specializing in audits, business process development and internal controls.
In addition to her dedication to SMA for NASA, Hicks served 11 years as an instructor for the Cleveland Federal Community Leadership Institute (CFCLI), a program sponsored by the Cleveland Federal Executive Board that identifies and develops leaders who are committed to advancing greater cooperation among federal agencies and strengthening community partnerships. She also served as the Co-Director of the program for 3 years.
Hicks is a certified Black Belt in Lean Six Sigma, a lead auditor for the Aviation, Space and Defense Industry, and a CPA. She has a Master of Business Administration and is a 2006 graduate of the CFCLI.