To keep your information anonymous to NASA, the NSRS ONLY accepts reports through a third-party independent contractor. The contractor is vetted and trained to guard your identity and function as the interface between you and NASA to protect and ensure your anonymity.
Reports sent to the NSRS Post Office Box are collected and processed by the independent contractor. The contractor removes the upper portion of the report form that contains your identity and returns that portion to you to confirm your report has been received. The contractor forwards ONLY an identity-redacted transcript of your concerns to the NSRS program manager at NASA Headquarters. The original report is NEVER shared with or seen by anyone at NASA. Your identity is NOT shared with NASA.* The independent contractor does not keep a record of your identity.
* The NSRS is not authorized to receive information that is marked Confidential, Secret or Top Secret. Concerns involving waste, fraud, abuse or other alleged criminal activity should be reported directly to the NASA IG, NOT to the NSRS. Any reports sent to the NSRS that allege waste, fraud, abuse or criminal activity will be referred by the NSRS to the NASA IG, including the reporter’s identity, as required by regulation. A reporter’s anonymity cannot be protected if he or she reports criminal activity to the NSRS.